Since 2021 exploded onto the scene and skyrocketed the crypto market to highs never seen before, there’s one exchange token that is really going for it – CoinMetro’s token (XCM.) The price has increased an eye-watering 1416% in just a couple of months. If we take a look at 10 of the top climbers from Cryptoslate’s listing of exchange tokens, XCM beats out the likes of Binance, Uniswap and Huobi.
So, how did CoinMetro, this giant-killing, trader-focused crypto exchange position itself to steal the lunch money of some of the very biggest names in the business?
Customers, Community and Confidence
CoinMetro founder and CEO, Kevin Murcko, points to great customer service (something that’s lamentably overlooked in the cryptosphere), investor and community confidence and having the features that crypto traders are looking for.
“CoinMetro is rather unique: we’re a regulated exchange providing multiple fiat on and off-ramps, even for US traders. CoinMetro supports USD; EUR, GBP and AUD. When it comes to crypto – XRP trading, in addition to the majors, we also focus on new tokens with great promise” he said.
“I’m also really proud of CoinMetro’s support team, who’ve helped us achieve a near-perfect 4.9 on Trustpilot. We genuinely care about our customers and I think this is reflected, not just in feedback, but also the overall confidence throughout the wider community, traders and investors alike”, he continued.
“Everyone has a crypto support horror story it seems. For me, the mission was to build a crypto exchange where our customer support team solves your problem and really cares about you. I can say with confidence that we’ve achieved that and we keep growing our team as we go along, making sure all our customers get a response and a solution in a timely manner.”